Attackers don't stop at email.
Neither should your awareness training.
Run authorized phishing awareness simulations across email and WhatsApp. Admin-controlled enrolment, instant teachable-moment reveals, and unified reporting in one dashboard.
Your email filter doesn't read WhatsApp.
When a corporate email gateway blocks a phishing message, attackers move to the channel employees treat as personal: WhatsApp. Verification codes, delivery alerts, executive impersonation, recruiter scams. They land directly on the phone, outside the perimeter your security tools defend.
Training employees to spot phishing only in email leaves the other half of the attack surface uncovered. PhishSkill runs realistic awareness simulations on both channels, so the muscle memory carries over.
How a WhatsApp simulation runs
Four automated steps from setup to reinforced learning.
Enrol
Your administrator chooses which employees are included in the program and adds their WhatsApp numbers. PhishSkill only messages numbers your team has explicitly added.
Send
Pick from the curated WhatsApp template library, pre-approved by Meta. Need a custom scenario? Your account team submits it for Meta approval and adds it to your library.
Track
Delivered, read, and clicked. WhatsApp signals surface in the same campaign dashboard as your email results.
Train
Anyone who taps the button lands on a reveal page that explains what happened and assigns a short follow-up lesson.
The message, the button, the moment of learning.
A WhatsApp phishing simulation is short and realistic. The teachable moment arrives the instant an employee taps.
Your package is on hold at the depot. Confirm your address within 2 hours to avoid return.
14:32
Illustrative scenario. Templates are customisable.
What happens next
- 1
The employee sees a realistic prompt.
Templates cover delivery alerts, verification codes, payroll requests, recruiter pings, and executive impersonations. Pretexts are tuned to your industry.
- 2
They tap the button.
The link routes to a PhishSkill-controlled reveal page. No credentials are ever captured. Nothing is stored about the device.
- 3
The reveal page teaches in 30 seconds.
It explains what red flags were present in the message, why the employee was selected, and links to a short follow-up lesson assigned to their training queue.
- 4
The campaign dashboard updates.
Delivered, clicked, and reported counts populate alongside your email simulation results. You see who needs more practice.
Email and WhatsApp results in one view.
Every WhatsApp campaign surfaces in the same campaign dashboard as your email work. No second tool, no separate spreadsheet.
Delivered
The message reached the employee's device. Confirms the recipient list and number quality before you read the rest.
Read
They opened the message in WhatsApp. The signal that the pretext got past the lock-screen.
Clicked
They tapped the button. The primary outcome signal for WhatsApp campaigns. The same person's email click history is one click away.
Per-employee history
See the full sequence: who has been simulated on WhatsApp, on email, and which scenarios they've already learned from.
Honest scope
No "report" metric on WhatsApp. WhatsApp has no native report button, so report-rate stays an email-channel measure.
No fake login pages on WhatsApp. The tap is the click; the reveal page is the lesson. Credential-handling workflows stay on the email channel.
Built with the right safeguards
WhatsApp is personal. PhishSkill keeps your administrator in control and the channel above board.
Admin-Controlled Enrolment
Your administrator chooses which employees are in the program and adds their WhatsApp numbers. PhishSkill only messages numbers your team has explicitly added.
No Credentials Captured
Tapping the button routes to an educational reveal page. We never present a fake login on WhatsApp.
Approved Channel
Messages go through the official WhatsApp Business platform. PhishSkill manages the channel approval so your team doesn't.
Where WhatsApp is how business gets done.
Across the UAE, Saudi Arabia, Egypt, and the wider MEA region, WhatsApp is the default channel for customer service, recruiting, internal coordination, and procurement. Attackers know this. Your awareness programme should too.
Frequently Asked Questions
How does a WhatsApp phishing awareness simulation work?
An employee who opted in receives a short, realistic message with a button beneath. If they tap, they're routed to a PhishSkill reveal page that explains the red flags they missed and assigns a short follow-up lesson. The campaign dashboard records the result.
Do employees need to install anything?
No. Messages arrive in their normal WhatsApp app. There is no separate plug-in, no agent on the device, and no inbox access.
What languages does WhatsApp simulation support today?
English. We expand language coverage as customer demand grows, with Arabic among the early targets.
Can I run email and WhatsApp campaigns together?
Yes. They live in the same campaign dashboard and share recipient lists. You can simulate a single employee across both channels and see the full behavioural picture.
Who controls which employees get simulated on WhatsApp?
Your administrator. They enrol the employees included in the program and add the WhatsApp numbers PhishSkill is allowed to message. Whether you collect formal employee consent in advance is governed by your internal HR and privacy policies — PhishSkill provides the platform controls, your organisation sets the policy.
Can I request custom WhatsApp scenarios for my organisation?
Yes. The curated library covers the most common pretexts — delivery alerts, verification codes, payroll, recruiter pings, executive impersonation. If you need something specific to your industry or threat model, your account team submits the request to Meta on your behalf, monitors the approval cycle, and adds the new scenario to your library once it's live.
What does PhishSkill handle for the WhatsApp Business setup?
We manage the WhatsApp Business approval during onboarding, keep the curated template library updated with Meta-approved scenarios, and submit any custom templates you request for approval. You stay focused on training outcomes; we handle the platform paperwork.
Ready to close the WhatsApp gap?
Start your free trial and run your first WhatsApp awareness simulation as part of your Starter plan.